This policy covers workshop cancellations or rescheduling initiated by KAI Academy (operated by Ridonkulus Designs). For participant-initiated cancellations, please refer to our Refund Policy.

1. Cancellation by KAI Academy

KAI Academy reserves the right to cancel or postpone a scheduled workshop under the following circumstances:

• Insufficient enrollment to run the cohort.

• Technical failure affecting the live delivery.

• Instructor illness or emergency.

• Force majeure events (natural disasters, government restrictions, internet infrastructure failures, etc.).

• Instructor unavailability due to illness or emergency.

2. Your Options If We Cancel

If we cancel a workshop, you will receive an email notification as early as possible with two options:

• Full refund of the workshop fee, processed within 7–10 business days.

• Free transfer to the next available cohort of the same workshop.

You may choose either option by replying to the cancellation email within 7 days of receiving it. If we don’t hear from you, we will default to the transfer option.

For 1:1 Intensive sessions, the default remedy is rescheduling to the next mutually available weekday. A full refund remains available on request.

3. Rescheduling

If we reschedule (rather than cancel outright), you may:

• Attend the rescheduled session at no additional cost.

• Transfer to a different upcoming cohort.

• Request a full refund if none of the alternatives work for you.

4. Technical Interruptions During Live Sessions

If a workshop is significantly disrupted by a technical issue on our end (e.g., extended Zoom outage), we will either:

• Complete the remaining content in a rescheduled session at no additional cost, or

• Offer a partial refund proportionate to the missed content.

Minor technical issues that do not materially affect the learning experience do not qualify for a refund.

5. Force Majeure

Neither party is liable for delays or cancellations caused by events beyond reasonable control. In such cases, we will offer either a refund or transfer to a future cohort.

6. Contact

For cancellation-related queries: hello@kaistudio.ai