This Refund Policy applies to all workshop enrollments made through KAI Academy, a brand operated by Ridonkulus Designs.

1. Participant-Initiated Cancellations

More than 72 hours before session start:

Full refund of the workshop fee. Refund will be processed to your original payment method within 7–10 business days of receiving your written cancellation request.

Within 72 hours of session start:

No refund. You may transfer your seat to the next available cohort at no additional cost.

Failure to attend (no-show):

No refund. Link to the session recording will still be shared as part of your enrolment.

1A. 1:1 Intensive Sessions

More than 7 days before the scheduled session:

Full refund of the session fee.

Between 7 days and 72 hours before the scheduled session:

50% refund, or reschedule once to another mutually agreed date at no additional cost.

Within 48 hours of the scheduled session:

No refund. The session may be rescheduled once at our discretion.

2. How to Request a Refund

Email hello@kaistudio.ai with:

• Full name used at enrollment

• Payment transaction ID

• Reason for cancellation (optional, but helpful)

Refund requests received via any other channel will not be processed.

3. Processing Timeline

Approved refunds are initiated within 3 business days of request. Actual credit to your account depends on your bank and typically takes 5–7 business days thereafter.

4. Non-Refundable Items

• Session recordings, once accessed.

• Any workshops explicitly marked “non-refundable” at the time of enrollment (e.g., promotional or discounted seats).

5. Workshop Cancellation by KAI Academy

If we cancel or reschedule a workshop for any reason, please refer to our Cancellation Policy.

6. Contact

For refund-related queries: hello@kaistudio.ai

For unresolved grievances: hello@kaistudio.ai